Interpreting &
Communications.

High-quality interpreting services in over 350 languages, tailored to suit the unique demands of every situation, allowing connection with clients, partners, and colleagues around the globe.

Seeking clarity in global connections?

In today’s interconnected world, where language differences can create obstacles to effective communication and collaboration, ensuring seamless and effective interaction across diverse languages and cultures is a key to success.
tbolive delivers high-quality interpreting services in over 350 languages, tailored to suit the unique demands of every situation. We are committed to providing innovative solutions that directly address communication challenges, while maintaining a strong focus on meeting client needs and upholding rigorous quality standards.
tbolive aims to connect you with clients, partners, and colleagues around the globe, focusing especially on the healthcare and education sectors. We believe that language barriers should never be an obstacle to effective communication.
tbolive offers a full range of resources to facilitate communication anytime, anywhere, including Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) through Language Services, our proprietary app recognized for its rapid connection times.
tbolive also offers On-Site Interpreting, where our interpreters come to you (this service is currently available in select markets).
tbolive prioritizes accuracy, confidentiality, and customer satisfaction in every interaction, ensuring that your messages are conveyed with precision and clarity across languages and cultures.
tbolive has a dedicated team of skilled interpreters available 24/7, ensuring smooth and accurate communication in any situation, from critical business negotiations to important medical consultations.
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SERVICES

Known for its quick connection speeds and effective telephone interpretation, our proprietary app makes overcoming language barriers effortless. Our OPI service is designed for versatility and ease, allowing users to communicate freely, no matter the language or distance. Whether for emergency situations, medical consultations, business negotiations, or routine chats, our OPI service ensures smooth and accurate communication.

We have a team of highly skilled professional interpreters, proficient in a wide range of languages and specialty areas, ensuring precise and culturally sensitive interpretation in every conversation around the clock, every day of the year.

We understand the importance of clear and accurate communication, especially in sensitive and critical situations. VRI is a cutting-edge solution that harnesses the power of technology to facilitate seamless language interpretation in real time via video conferencing platforms.

Staffed by seasoned and certified interpreters qualified in a broad range of languages and specialty areas, our VRI service excels in handling complex terminology—be it medical, legal, or technical. Our interpreters ensure accurate and culturally sensitive interpretations, facilitating complete understanding among all participants.

Healthcare professionals: Doctors, nurses, and hospital staff who need to communicate with patients who speak different languages.

Legal professionals: Lawyers, judges, and other participants in the legal system who require interpretation to engage with clients, witnesses, or any other parties lacking a common language. Global enterprises: Companies with an international presence seeking seamless interaction with customers, business partners, and employees from different countries. Educational institutions: Schools, universities, and training centers with students from diverse linguistic backgrounds.

Government agencies: Public institutions requiring effective communication to deliver services and communicate with individuals from wide-ranging cultural and linguistic backgrounds. Charitable entities: Nonprofit groups dedicated to delivering social, healthcare, or legal assistance to communities with diverse languages and cultural identities.

*OPI services are offered in all the following languages, whereas language options for VRI are subject to availability.

Why choose us?

Interpreters average 8 year’s professional experience. Only 20% of interpreter applications make it through our screening process. We perform ongoing quality checks through monthly call audits, client call ratings, and continuing education.

We service over 100 million remote interpreting minutes annually and over 50,000 calls per day. We partner with 10,000+ interpreters representing 350+ languages.

Average connect time for OPI – 12 seconds for Spanish, 23 seconds for all the other languages. Document translations can often be turned around in 48 hours or less. In-person can be scheduled same day.

Our interpreters understand and abide by industry-recognized standards for interpreter ethics ands HIPAA, FERPA, and GLBA requirements.

Our implementation is fast, flexible, and easy. Accounts are setup and go-live within 24 hours.

Dial a dedicated number for a phone interpreter, or make an audio only or video call with the the app, available in the Apple App Store, Google Play Store, or any web browser

Quality

Interpreters average 8 year’s professional experience. Only 20% of interpreter applications make it through our screening process. We perform ongoing quality checks through monthly call audits, client call ratings, and continuing education.

Capacity

We service over 100 million remote interpreting minutes annually and over 50,000 calls per day. We partner with 10,000+ interpreters representing 350+ languages.

Response Time

Average connect time for OPI - 12 seconds for Spanish, 23 seconds for all the other languages. Document translations can often be turned around in 48 hours or less. In-person can be scheduled same day.

Compliance

Our interpreters understand and abide by industry-recognized standards for interpreter ethics ands HIPAA, FERPA, and GLBA requirements.

Implementations

Our implementation is fast, flexible, and easy. Accounts are setup and go-live within 24 hours.

Ease of access

Dial a dedicated number for a phone interpreter, or make an audio only or video call with the the app, available in the Apple App Store, Google Play Store, or any web browser.

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    Privacy Policy

    Effective Date: 2024

    1. Introduction

    Welcome to tbo. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at info@tbo.group.

    When you visit our website, https://tbo.group/, and use our services, you trust us with your personal information. We take your privacy very seriously. This privacy policy explains what information we collect, how we use it, and your rights in relation to it. Please take the time to read it carefully. If you disagree with any terms in this privacy policy, please discontinue using our site and services.

    1. Information We Collect

    We collect personal information that you voluntarily provide to us when expressing interest in our products or services, participating in website activities, or contacting us.

    The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This information may include:

    • Personal Information Provided by You: We collect names, phone numbers, email addresses, and similar contact details.
    1. How We Use Your Information

    We use personal information collected via our website for various business purposes outlined below. We process your personal information based on legitimate business interests, to perform a contract with you, with your consent, and/or to comply with legal obligations. We indicate the specific legal basis for each purpose below.

    • To send marketing and promotional communications: We and/or our third-party marketing partners may use your personal information for marketing purposes if this aligns with your preferences. You can opt-out of marketing emails at any time (see “Your Privacy Rights” below).
    • To send administrative information: We may use your personal information to send you product, service, and new feature information, as well as updates to our terms, conditions, and policies.
    • To protect our services: We may use your information to help keep our website safe and secure (e.g., for fraud monitoring and prevention).
    • To enforce our terms, conditions, and policies: We may use your information to comply with legal and regulatory requirements or in connection with our contract.
    • To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to review the data we hold to determine the appropriate response.
    • To deliver and facilitate services: We may use your information to provide the requested service.
    • To respond to user inquiries and offer support: We may use your information to respond to your inquiries and address any issues you might have with our services.
    1. Sharing Your Information

    We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data based on the following legal grounds:

    • Consent: We may process your data if you have given us specific consent for a particular purpose.
    • Legitimate Interests: We may process your data when necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill its terms.
    • Legal Obligations: We may disclose your information as required by law, including to comply with government requests, judicial proceedings, court orders, or legal processes.
    • Vital Interests: We may disclose your information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
    1. Your Privacy Rights

    In some regions (like the European Economic Area), you have certain rights under data protection laws, which may include:

    • The right to request access to and obtain a copy of your personal information.
    • The right to request rectification or erasure of your personal information.
    • The right to restrict the processing of your personal information.
    • The right to data portability, if applicable.
    • The right to object to the processing of your personal information.

    To exercise these rights, please contact us using the details below. We will consider and respond to your request in accordance with applicable data protection laws.

    If we rely on your consent to process your personal information, you have the right to withdraw it at any time. However, this will not affect the lawfulness of the processing prior to its withdrawal, nor will it affect the processing of your personal information conducted on lawful grounds other than consent.

    1. Data Retention

    We will retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements). No purpose in this policy requires us to retain your personal information for longer than one year after the user’s account becomes inactive.

    1. Security of Your Information

    We have implemented appropriate technical and organizational security measures to protect your personal information. However, please be aware that the internet is not 100% secure. While we strive to protect your personal information, the transmission of information to and from our website is at your own risk. You should access our services only in a secure environment.

    1. Changes to This Privacy Policy

    We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated privacy policy on our website. You are encouraged to review this privacy policy periodically for any updates.

    1. Contact Us

    If you have questions or comments about this policy, please contact us by email at info@tbo.group.

    tbo.
    https://tbo.group/