A better
communicated
 world.

We aim to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.

our solutions

/ABOUT_US

The road to globalization is fraught with challenges. Using the right tools to balance complex workflows, tight timelines, and budget constraints, while ensuring your message is accurately translated with the appropriate cultural nuance, can be quite a balancing act.
tbo. provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
We are ranked as one of the fifteen fastest organically growing localization companies in the world, and operate 24/7, 363 days a year on a “follow the sun” format via offices in Córdoba, Ho Chi Minh City, Kyiv, Lima and Monterrey.
We are also certified under five separate international quality norms and are committed to ethically leveraging multilingual AI.

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our solutions

Proud Members

We foster a culture of continuous improvement, leveraging Artificial Intelligence and advanced software development to build a strong, engaged community.

GET IN TOUCH

/SOLUTIONS

Translation & Localization

Innovative solutions to address complex and challenging localization needs in 100+ languages, offering a sustainable and scalable approach while keeping costs under control.

Training & Opportunities

An educational initiative providing professional training opportunities for those looking to enter and advance in the language services industry with growth-oriented programs.

People & Value

Bridging the gap between people and cultures, offering high-quality talent and customized services with exceptional commitment, expertise, and outstanding service experiences.

Content & Storytelling

Exceptional media services that communicate stories through motion, elevating content impact and accessibility, helping clients connect with global audiences more effectively.

Gaming & Testing

A natural response to the gaming industry's needs, providing a comprehensive solution for localization and testing, ensuring high-quality services in this fast-paced, exciting field.

Interpreting & Communication

High-quality interpreting services in over 350 languages, tailored to meet the unique demands of any situation, facilitating global connections with clients, partners, and colleagues.

Software & Innovation

Our software development business unit, dedicated to delivering innovative and cutting-edge solutions. Also offers ongoing talent services for the IT industry.

/OUR_HISTORY

2005

The company was founded under the name Spanish Back Office S.A.

2009

In a bid to expand and diversify, the company changed its name
to Translation Back Office S.A. This strategic decision enabled us
to engage with a wider audience and to offer translation services
in multiple languages.

2011

Inauguration of our Peru office to improve coverage for clients located along the Pacific coast.

2017

The company began searching for the perfect location to establish
a European base of operations.
This year also saw Translation Back Office S.A. earn ISO 9001:2015 quality certification, underscoring our commitment to a robust
Quality Management System (QMS).

2018

February marked the inauguration of our Kyiv office. Shortly after, a similar search began for an ideal location to establish an office
covering the Asian region, leading to the opening of the Ho Chi Minh City office in October.

2019

The company was awarded ISO 17100:2015 certification, which establishes requirements for all aspects of the translation process directly affecting quality and delivery, including resource management, pre-production, production
and post-production.

2020

The company was certified under three more quality standards: ISO 18587:2017, which establishes requirements for the complete human post-editing process of machine translation outputs and the competencies of post-editors; ASTM F3130-18, which establishes minimum management, operational and development infrastructure requirements for delivering quality services; and CGSB 131.10:2017, which establishes process requirements for translation services.

2023

This year marked a strategic turning point for Translation Back Office S.A., reflecting the company’s growth, evolution, and commitment to providing innovative solutions (tboloc, tbolab, tbotalent, tbomedia and tboplay) worldwide.
Rebranded as tbo., the company is committed to consolidating its position as a trusted partner in the language services industry and to expanding its reach
into new markets.
In addition to all that, we finally made to Mexico and opened a new office in Monterrey.

2024

The company unveiled tbolive, a state-of-the-art solution tailored to meeting the growing demand for high-quality interpretation services, and tbodev, our software development business unit that also offers ongoing talent services for the IT industry.

/BOARD_OF_DIRECTORS

Charles Campbell
CEO & Director of Business Development
Alejandro Serfaty
COO
Valeria Ninci
CFO

/OUR_TEAM

Project Managers

Over 50 dedicated project managers across eight global teams, providing 24/7 support to our clients.

Vendor Management

A Vendor Management department that works closely with over 800 linguists and freelancers around the world.

Multilingual Department

A specialized Multilingual department responsible for the management and linguistic quality of tbo.'s core language pairs.

Project Managers

Over 50 dedicated project managers across eight global teams, providing 24/7 support to our clients.

Vendor Management

A Vendor Management department that works closely with over 800 linguists and freelancers around the world.

Multilingual Department

A specialized Multilingual department responsible for the management and linguistic quality of tbo.'s core language pairs.

Research & Development

A Research & Development team with an aim at improving quality, productivity and effectiveness.

DTP & Multimedia

A Desktop Publishing and Multimedia team that ensures your content maintains its original format.

Continuous Improvement

A Continuous Improvement department which plays a crucial role in analyzing, optimizing, and refining processes, contributing to both internal and external satisfaction.

Business Development

A Business Development team equipped with regional account managers divided by continents, ensuring a personalized service and strategic support for
our clients worldwide.

Research & Development

A Research & Development team with an aim at improving quality, productivity and effectiveness.

DTP & Multimedia

A Desktop Publishing and Multimedia team that ensures your content maintains its original format.

Continuous Improvement

A Continuous Improvement department which plays a crucial role in analyzing, optimizing, and refining processes, contributing to both internal and external satisfaction.

Business Development

A Business Development team equipped with regional account managers divided by continents, ensuring a personalized service and strategic support for
our clients worldwide.

Together, we celebrate every step 
of our shared journey.

/tboxp

work with us!

/WE_ARE_GLOBAL

Córdoba
Argentina
GTM -3

Lima
Perú
GTM -5

Kyiv
Ukraine
GTM +2
GTM +3

Ho Chi Minh

Vietnam
GTM +7

Monterrey
México
GTM -6

/ORGANIZATIONAL_POLICY

Quality and Continuous Improvement

We consider quality management system as a priority for the development of our business. This is the reason we apply this system in our daily operations and undertake to maintain and optimize our Quality Management System on an ongoing basis.

STAKEHOLDERS’ SATISFACTION

We provide simple solutions to complex technological and linguistic problems with products that continually satisfy our client’s requirements and needs systematically, reproducibly and measurably, attempting to satisfy the requirements of our management’s stakeholders.

Human Capital

Throughout our entire organization we promote a pleasant, fair, highly productive, flexible and challenging working environment, which allows for our collaborators’ ongoing development and self-improvement by means of transparent and coherent communication.

Innovation

We constantly innovate to accomplish sustainable growth and general business opportunities and new challenges for our collaborators.

Profitability

As a company, we are committed to achieving the highest profitability linked to sustainable growth.

MEET OUR BUSINESS AMBASSADORS

Lucrecia_Jarab2
LUCRECIA JARAB
Business Development Manager
 
Linkedin-in Mdi-email
Fernando Cabaña
Strategic Account Manager
Europe
Linkedin-in Mdi-email
PABLO LAINO
Strategic Account Manager
North America
Linkedin-in Mdi-email
SAURABH KHANVILKAR
Strategic Account Manager
Asia
Linkedin-in Mdi-email
jorgelina_venturi 3
JORGELINA VENTURI
Talent Strategist
 
Linkedin-in Mdi-email

/CONTACT_US

    ×

    Privacy Policy

    Effective Date: 2024

    1. Introduction

    Welcome to tbo. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at info@tbo.group.

    When you visit our website, https://tbo.group/, and use our services, you trust us with your personal information. We take your privacy very seriously. This privacy policy explains what information we collect, how we use it, and your rights in relation to it. Please take the time to read it carefully. If you disagree with any terms in this privacy policy, please discontinue using our site and services.

    1. Information We Collect

    We collect personal information that you voluntarily provide to us when expressing interest in our products or services, participating in website activities, or contacting us.

    The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This information may include:

    • Personal Information Provided by You: We collect names, phone numbers, email addresses, and similar contact details.
    1. How We Use Your Information

    We use personal information collected via our website for various business purposes outlined below. We process your personal information based on legitimate business interests, to perform a contract with you, with your consent, and/or to comply with legal obligations. We indicate the specific legal basis for each purpose below.

    • To send marketing and promotional communications: We and/or our third-party marketing partners may use your personal information for marketing purposes if this aligns with your preferences. You can opt-out of marketing emails at any time (see “Your Privacy Rights” below).
    • To send administrative information: We may use your personal information to send you product, service, and new feature information, as well as updates to our terms, conditions, and policies.
    • To protect our services: We may use your information to help keep our website safe and secure (e.g., for fraud monitoring and prevention).
    • To enforce our terms, conditions, and policies: We may use your information to comply with legal and regulatory requirements or in connection with our contract.
    • To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to review the data we hold to determine the appropriate response.
    • To deliver and facilitate services: We may use your information to provide the requested service.
    • To respond to user inquiries and offer support: We may use your information to respond to your inquiries and address any issues you might have with our services.
    1. Sharing Your Information

    We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data based on the following legal grounds:

    • Consent: We may process your data if you have given us specific consent for a particular purpose.
    • Legitimate Interests: We may process your data when necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill its terms.
    • Legal Obligations: We may disclose your information as required by law, including to comply with government requests, judicial proceedings, court orders, or legal processes.
    • Vital Interests: We may disclose your information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
    1. Your Privacy Rights

    In some regions (like the European Economic Area), you have certain rights under data protection laws, which may include:

    • The right to request access to and obtain a copy of your personal information.
    • The right to request rectification or erasure of your personal information.
    • The right to restrict the processing of your personal information.
    • The right to data portability, if applicable.
    • The right to object to the processing of your personal information.

    To exercise these rights, please contact us using the details below. We will consider and respond to your request in accordance with applicable data protection laws.

    If we rely on your consent to process your personal information, you have the right to withdraw it at any time. However, this will not affect the lawfulness of the processing prior to its withdrawal, nor will it affect the processing of your personal information conducted on lawful grounds other than consent.

    1. Data Retention

    We will retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements). No purpose in this policy requires us to retain your personal information for longer than one year after the user’s account becomes inactive.

    1. Security of Your Information

    We have implemented appropriate technical and organizational security measures to protect your personal information. However, please be aware that the internet is not 100% secure. While we strive to protect your personal information, the transmission of information to and from our website is at your own risk. You should access our services only in a secure environment.

    1. Changes to This Privacy Policy

    We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated privacy policy on our website. You are encouraged to review this privacy policy periodically for any updates.

    1. Contact Us

    If you have questions or comments about this policy, please contact us by email at info@tbo.group.

    tbo.
    https://tbo.group/